Need assistance? We're here to help! Here are the ways you can reach our Customer Service team: Live chat support: Click the "Help" button in the bottom right corner of our website. Enter your question in the search bar and check our suggested FAQs.
If you can't find an answer to your question, click "No, I need help", select the reason why the answer wasn't helpful, and then click "Get in touch".
You can choose to chat with a member of our team or leave us a message.
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Contact us from an FAQ page: You can also request assistance while browsing an FAQ page. At the bottom of each page, you'll find the "Contact us - Submit your question" section.
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Please note that live chat is available during the following hours: MON - FRI: 9:00 AM - 12:30 PM and 3:00 PM - 7:00 PM (CET).
If you choose to leave a message, you can do so at any time. Our Customer Service will get back to you via email within 4 working hours.
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