First, we advise you to read the voucher’s conditions of use carefully, which you’ll find in your Reserved Area under the "Vouchers" and "Promotions" section, and pay attention to these points:
- Copy and paste the voucher to avoid transcription errors
- Make sure that the voucher is still valid by checking the expiration date
- Check if the voucher is single-use; you may have used it before
You can check if the voucher has expired or has already been used in the Voucher section of your Reserved Area.