For the preparation of projects, we require the use of standard JPG files in an sRGB workspace (or color).
If the image files are exported by a software, it’s important to set the following options when you save them: Format: JPG saved as “baseline standard” (Photoshop) Mode: RGB color Depth: 8 bits per channel RGB workspace (or color): sRGB (avoid others, e.g. Adobe RGB or ProPhoto) Max. image size: 18 megapixels (approx. 5000 x 3500 px.) Max. resolution: 254 DPI Max. file size: 5/6 MB (preferred) If you create the design with a software (i.e. Photoshop, Lightroom, etc.), you can use our templates, which allow you to create your design while respecting the correct measurements. You can download the templates here or from the Download section of your Reserved Area. Please note: for products larger than 12x16", any image file from 10/12 megapixels and up (approx. 4000 x 3000 px) can be used; please pay attention to the image’s definition. If the JPG file has been retouched with Photoshop, do not export the files with a quality below 9; with other software, do not go below 85/90% quality. Enlarging an image is inadvisable because large files are often generated; the TIFF format, although supported, is inadvisable as it encompasses a very wide range of parameters and would undergo an automatic conversion that could lead to unwanted results.