To achieve the best color match between the on-screen preview and the print, install our color profiles on your computer and properly calibrate your monitor. You can download the color profile package from the Download section of your reserved area.
If you use a Mac operating system, copy the ICC files related to the different paper profiles and enter them in the path Library > ColorSync > Profiles.
If you use a Windows operating system, extract the files from the package and proceed with the installation by double-clicking on each one. Now you can open Photoshop, or restart it if it’s already open. Check in the “Color settings” that the active workspace is sRGB. This is the workspace that our printers use, therefore we recommend that you also use it when you send us JPG files.
You should also check that the monitor is calibrated. You can do so by requesting a calibration print from Customer Service to compare with your monitor preview by setting up Proof Colors in Photoshop (soft proofing). Open the test JPG file found in the “Print test for monitor calibration” package and place your print under a neutral white light (about 5500K). We suggest that you do not use neon or halogen lighting, as it may overpower the print.
This step is crucial whenever you want to correct your photos yourself and ensure a consistent result between the print and the monitor. It allows you to preview how the colors will change when you print a particular image on a specific photo paper. In this way, your post-production will be aimed at exactly the result you want to achieve.
IMPORTANT: In the event there are differences between the monitor and the test print, adjust the monitor so that the image is as close as possible to that of the photo print. In most cases, all you’ll need to do is reduce the brightness of the monitor to achieve a good match. We recommend repeating this process at least once every two months to ensure constant alignment between the monitor and the print. The Customer Service team will be happy to send you free calibration prints and provide assistance. You can find our contact details here.