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Services

  • How can I design with AE Veloce?
  • What happens if I did not achieve the goal of 15 Wall&Table Decor products upon expiration of AE Membership Premium?
  • What format should the files have to create a project?
  • What are the warranty terms for Album Epoca products?
  • What benefits do I get with the activation of AE Membership Starter?
  • What benefits do I get with the activation of AE Membership Premium?
  • When are the vouchers for the AE Membership Professional issued?
  • How is the annuity of AE Membership Premium calculated?
  • How is the yearly purchase amount of the growth plan calculated?
  • How is the yearly purchase amount calculated upon expiration of my AE Membership Premium?
  • How is the year end rebate of AE Membership Premium growth plan issued?
  • What happens if I did not achieve the goal of 10 customized plates upon expiration of AE Membership Premium?
  • How can I switch from AE Membership Starter to Premium within the same year?
  • How can I get the Full Service Design for free?
  • How many images can I insert for a Full Service Design order?
  • What is AE Cloud Services?
  • How can I access the AE Cloud Services?
  • What services are included in AE Cloud Services?
  • How can I share the photos taken at an event with the attendees?
  • How can I share with my clients the files of their photo sessions?
  • How can I contact the Customer Service?
  • How can I report an issue with a product I received?
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