Skip to main content
Home FAQ Help Center home page
  1. Home FAQ
  2. Orders

Orders

  • Can I change the orientation of my product?
  • Why is the resolution of the images I see in the preview different from my original files?
  • How can I make sure that the colors match between my on-screen preview and the print?
  • How should I position the images in my design?
  • How can I design an Album or Event Book?
  • How can I order duplicates for parents and relatives?
  • What do I do if I've made a mistake on an order that I've already confirmed or received?
  • Where can I find the dimensions to create an Event Book photographic cover?
  • What is a watermark and where is it placed?
  • How can I order an Album Epoca product?
  • How can I change or cancel my order?
  • How can I order a product I’ve already purchased?
  • How can I purchase AE Guide samples?
  • Where can I find the dimensions of the spreads to create my design?
  • How does the design service work?
  • How does color correction work?
  • How do I know what stage my order is at?
Home FAQ